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AliExpress Italy

AliExpress Italy

it.aliexpress.com
What is your customer experience with AliExpress Italy?

AliExpress Italy Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • AliExpress Italy has 1.8 star rating based on 98 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Low prices, Azienda per nulla seria, Cheap.
    Cons: 1668, Absurd evidence request, Account not loading to verify id.

  • Recent recommendations regarding this business are as follows: "Not reliable", "Your seller totally scame", "Am not sure please", "Dishurt me ali express", "My order is not delivered".

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Media from reviews

AliExpress Italy - I can't check out my order
AliExpress Italy - I can find my package and I was ask to contact AliExpressAliExpress Italy - About my order I order but I didn’t receive my order I contact many...AliExpress Italy - About my order I order but I didn’t receive my order I... - Image 2AliExpress Italy - Bici non consgentoAliExpress Italy - Bici non consgento - Image 2AliExpress Italy - What I ordered has not arrived and the time they gave me has pass
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Top AliExpress Italy Reviews

Positive Review

"Rimborso"

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good evening, thank you for replying to my message, my problem is that I asked for a refund for a defective graphics card with a black screen, on the...

Critical Review

"I can find my package and I was ask to contact AliExpress"

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My package is showing delivery unsuccessful or and incorrect address this is the address I have been using for a long time now I buy this shoe because of my...

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Anonymous
map-marker Turin, Turin

Order not received want a refund

I haven't received my 10 items order and I've only been refunded for 2 items please explain?

Kind regards

G Duro 0

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Resolved
shakeel t Ppv

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Verified Buyer
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Verified Reviewer

Resolved: Bici non consgento

AliExpress Italy - Bici non consgento
AliExpress Italy - Bici non consgento - Image 2
Contains 1 confidential file for company representatives

Ciao, ho un problema. Ho ordinato 2 bici elettriche.

Sono partite pochi giorni fa e io aspettavo il loro arrivo, va bene. 3/4 giorni prima ho scritto una chat. Per favore, aiutate, il mio ordine non è ancora arrivato. Loro hanno detto che il mio ordine è stato consegnato in Ucraina.

Ho detto come è possibile, ho scritto l'indirizzo in Italia. Loro hanno detto che hanno fatto una richiesta via email e 48 ore dopo hanno risposto che non è ancora arrivata la risposta. Il problema ora è restituire i miei soldi. Perché non è colpa mia, ho scritto tutto l'indirizzo correttamente, l'ordine arriva sempre a questo indirizzo, ordino sempre su Aliexpress.

Oggi è arrivato un ordine. Quando pago, arriva l'ordine. Questo ordine l'ho pagato 519 euro, quindi.

Questo ordine non è arrivato. Non sono pochi soldi, sono tanti soldi.

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Loss:
$519

Preferred solution: Full refund

Oleabhiele P

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Verified Reviewer

I can find my package and I was ask to contact AliExpress

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AliExpress Italy - I can find my package and I was ask to contact AliExpress
Contains 2 confidential files for company representatives

My package is showing delivery unsuccessful or and incorrect address this is the address I have been using for a long time now I buy this shoe because of my wedding Thant is coming up 11 of December

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Preferred solution: Deliver product or service ordered

Sajio M

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Verified Reviewer

My order is not delivered

AliExpress Italy - My order is not delivered
AliExpress Italy - My order is not delivered - Image 2
AliExpress Italy - My order is not delivered - Image 3
Contains 1 confidential file for company representatives

I ordered an electric bike and it has not been delivered yet, even though more than 2 months have passed since then. It is still in transit.

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Loss:
$232

Preferred solution: Full refund

User's recommendation: My order is not delivered

Wahid N Fyh

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Verified Reviewer

About my order I order but I didn’t receive my order I contact many times with seller about refund but still telling me send me more proof I don’t have any proof which proof I had I send them

AliExpress Italy - About my order I order but I didn’t receive my order I contact many...
AliExpress Italy - About my order I order but I didn’t receive my order I... - Image 2
Contains 2 confidential files for company representatives

I placed an order but didn't receive it. The order number is 304437****678670. I have contacted the seller many times, but they didn't issue a refund.

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Loss:
$38
Pros:
  • What you need

Preferred solution: Full refund

salman h Aer

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Verified Reviewer

Scammer protected and encourged

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AliExpress Italy - Scammer protected and encourged
AliExpress Italy - Scammer protected and encourged - Image 2
AliExpress Italy - Scammer protected and encourged - Image 3
AliExpress Italy - Scammer protected and encourged - Image 4
Contains 1 confidential file for company representatives

This app is not recommended for purchasing any item over 50 euro. It is full of scammers and are protected by AliExpress.

You can see in the pictures the seller does not have the item and still AliExpress supports its Chinese scammers and now i have to wait 42 days for order to be cancelled. Aliexpress has a default setting of refund as a bonus. Never ever take that or you will curse yourself because you will become there hostage and there is nothing that you can do.

You have to do shopping or get scammed. Amazon and other platform are far better than aliexpress.

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Kristain Ivj

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Verified Reviewer
| map-marker Pelago, Province Of Florence

I can't check out my order

AliExpress Italy - I can't check out my order

May you please assist me with checking out what's the problem is because it's reaching were it's written confirm order as the image I have sent that's were it's stopping yet I would done everything so may you please assist me I need to check out now.and also know it's done

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Resolved
Olakanjo O

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Verified Reviewer
| map-marker Hong Kong, Hong Kong

Resolved: I ordered for pantografo

I bought a pantograph on my AliExpress application, but I received a piece of rubber which I didn't order.

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Preferred solution: I want what I ordered for.THANKS

User's recommendation: Not reliable

Austine ebuka O

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Verified Buyer
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Verified Reviewer
| map-marker Itapajé, Ceara

Please I need a refund of all the products I ordered that was not delivered.

Contains 10 confidential files for company representatives

I ordered some group of items from aliexpress app on my phone,from italy.clothes,bicycle, clipper and shoes e.t.c on august 2024,almost five month still d products were not delivered to me.money debited from my account almost 1000euros. I have been trying to call your customer care and company still no response.did you know I lost my job because of that electric bicycle you didn't deliver to me.nevermind hope to hear from your management before I charge your company to court for fraud.

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Loss:
$1000
Cons:
  • I need my money back asap

Preferred solution: Full refund

User's recommendation: Am not sure please

Mckenzee Qix

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| map-marker San Marco Argentano, Calabria

Item not recives still waiting 4 months

Contains 2 confidential files for company representatives

I give order 20 oct 2024 but item not recived only message is coming arrived custom still has been 4 month am waiting but not resolved my problem not item recived or not refunded

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User's recommendation: Dishurt me ali express

md m Ufp

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Verified Reviewer
| map-marker Venice, Veneto

Refund

Contains 3 confidential files for company representatives

Hallo

I was order from italy a elictic bicycle 159 euro. I was paid 19 October 2024.

But it was scam with me. They did not send my goods. I also check reviews thay company.

The order show me complete even I didnt find any sms or call. So now I want my money back as soon as possible.

My order id 304323****765659 order & payment complete 19 October 2024 12.41 local time

Please check and confirm me everything thing what happen. Please take action as soon as possible

Thank you

My whats up number 003935****3230

View full review
Loss:
$168
Pros:
  • Jobs
Cons:
  • Consider

Preferred solution: Full refund

Williemae Fyw

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Verified Reviewer
| map-marker Cesena, Emilia-Romagna

What I ordered has not arrived and the time they gave me has pass

AliExpress Italy - What I ordered has not arrived and the time they gave me has pass

I ordered a Timberland shoe and the day they gave me for delivery has pass and the shoe has not yet been delivered to me

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Ala Hpj

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Verified Buyer
| map-marker Naples, Naples

I didn't receive my package

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AliExpress Italy - I didn't receive my package
AliExpress Italy - I didn't receive my package - Image 2
Contains 1 confidential file for company representatives

I have not receive my package because i mistakely enter wrong address, so i want to know which number i will call to talk with one of the delivery people. I am in Italy ( via risorgimento 13 Caltignaga) 28010

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User's recommendation: Make sure you control your details before purchasing

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

Jun 11, 2021

How to shop online wisely and save money? Trae Bodge, a smart shopping expert, shares tips on how to find the best rebates and deals, avoid shopping scams, and make informed purchases that are worth your money.

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Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

ANDREAS D Kcm

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Richiesta rimborso

Contains 2 confidential files for company representatives
Original review updated Nov 16, 2024

Salve i miei ordini numero

302743****727984

302697****117984

Vi spiego il problema sono luci fairy light bluetooth LED string

Le luci in questione di entrambi gli ordini non si accendono più il venditore non ha una mail diretta ho contattato il servizio clienti ma non hanno risolto il problema le luci hanno 2 anni di garanzia le ho usate solo 1 mese nel natale scorso e adesso non si accendono più le luci sono state risposte correttamente nella loro confezione originale,quindi chiedo i rimborsi uno di 17.07 euro l'altro di 21.90 euro

Cordiali saluti.

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Preferred solution: Full refund

Ahmad S Aap

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Verified Reviewer

My parcel not coming and seller not responding

My last date was 14.01 in January, but the seller is not responding. I want a refund.

Your seller is completely a scam. Please, help me refund my money, 677 Euros.

View full review
Loss:
$677

Preferred solution: Full refund

User's recommendation: Your seller totally scame

Austine ebuka O

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Verified Reviewer
| map-marker Casalecchio Di Reno, Bologna

No reply my money is not refundable

My experience with aliexpress is very bad,because they took my money from account 1000euros not still been refunded.

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