AliExpress Italy
AliExpress Italy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AliExpress Italy has 2.0 star rating based on 85 reviews; consumers are mostly dissatisfied and 73% of ratings are unfavorable, with 33% flagging packaging and delivery as an area to improve.
Key Takeaways for Future Customers
- Check recent AliExpress Italy reviews before buying high-value items.
- Expect slow resolution on disputes and possible delays in refunds.
- Keep documentation and proof for any refund or delivery claim.
Negative Feedback / Risk Areas
- Widespread non-delivery and missing parcels leading to many customer complaints.
- Frequent refund issues and disputes where customers report no refund received.
- Poor customer service responsiveness and repeated requests for extra evidence.
Positive Feedback
Users note low prices and cheap items, and some say they might reorder if issues are resolved; many request refund as the main remedy.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AliExpress Italy has 2.0 star rating based on 85 reviews; consumers are mostly dissatisfied and 73% of ratings are unfavorable, with 33% flagging packaging and delivery as an area to improve.
Key Takeaways for Future Customers
- Check recent AliExpress Italy reviews before buying high-value items.
- Expect slow resolution on disputes and possible delays in refunds.
- Keep documentation and proof for any refund or delivery claim.
Negative Feedback / Risk Areas
- Widespread non-delivery and missing parcels leading to many customer complaints.
- Frequent refund issues and disputes where customers report no refund received.
- Poor customer service responsiveness and repeated requests for extra evidence.
Positive Feedback
Users note low prices and cheap items, and some say they might reorder if issues are resolved; many request refund as the main remedy.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad review
- - Phone turns off automatically.
- - I sent messages and video to AliExpress; they asked for unnecessary information and did nothing for over two weeks.
I bought items from AliExpress it was not good, the phone automatically, get off i send messages to AliExpress i even video the phone and pictures still yet they keep asking for unnecessary request,i have been complaining about the phone for more than two weeks now nothing was done
User's recommendation: Not good
Milan, Milan
Here saller sacmer
- - Alleged AliExpress seller scam; $550 paid via Bitcoin, no items received.
- - Contains WhatsApp numbers tied to the scam.
aliexpres is fake web here sellman fake
hei sir
These are the numbers on the AliExpress website that scammed me. They told me to send them money.
I sent them $550 via Bitcoin, but they didn't send me anything. If you want the link to their account, email me.
YOUR ORDER: WHATSAPP 008615****12409
YOUR ORDER: WHATSAPP+142********
WHATSAPP+447310****58
User's recommendation: its sacmer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orsogna, Abruzzo
Missing item
My order was stuck since it was supposed to be delivered from May 31 to June 15; still, it has not been delivered.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad review
I feel very bad because the item is not working automatically get off I'm not happy at all i feel betrayed
User's recommendation: I can't recommend any customers because of my bad experience
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Bici non consgento
- - Ordered 2 electric bikes; shipped days ago but not arrived.
- - They claim delivery to Ukraine; address was Italian; I want a refund (519 euros).
Ciao, ho un problema. Ho ordinato 2 bici elettriche.
Sono partite pochi giorni fa e io aspettavo il loro arrivo, va bene. 3/4 giorni prima ho scritto una chat. Per favore, aiutate, il mio ordine non è ancora arrivato. Loro hanno detto che il mio ordine è stato consegnato in Ucraina.
Ho detto come è possibile, ho scritto l'indirizzo in Italia. Loro hanno detto che hanno fatto una richiesta via email e 48 ore dopo hanno risposto che non è ancora arrivata la risposta. Il problema ora è restituire i miei soldi. Perché non è colpa mia, ho scritto tutto l'indirizzo correttamente, l'ordine arriva sempre a questo indirizzo, ordino sempre su Aliexpress.
Oggi è arrivato un ordine. Quando pago, arriva l'ordine. Questo ordine l'ho pagato 519 euro, quindi.
Questo ordine non è arrivato. Non sono pochi soldi, sono tanti soldi.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can find my package and I was ask to contact AliExpress
The shoe I order I didn’t get the I request for refund only one is be refund the other one is not resolve yet
My package is showing delivery unsuccessful or and incorrect address this is the address I have been using for a long time now I buy this shoe because of my wedding Thant is coming up 11 of December
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy refund can’t send I help and my refund
- - My package was cancelled and I need a refund.
- - I was told I would receive a refund, but it cannot be sent now.
Sir please send my refund please
My package was cancelled, so I need my refund. Before I cancelled the package, I was told that I could receive my refund, but after that, they cannot send my refund. So, you should take action for this problem, please.
Preferred solution: Full refund
User's recommendation: I like AliExpress but know can’t sending money refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order is not delivered
I ordered an electric bike and it has not been delivered yet, even though more than 2 months have passed since then. It is still in transit.
Preferred solution: Full refund
User's recommendation: My order is not delivered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI returned an item, it cost £25 to return, I was told before I posted it that I would get a refund-they wouldn’t refund me!
- - AliExpress does not refund return shipping, despite stating they will.
- - Seller refunded the item, but return shipping cost £25.
AliExpress do not refund shipping returns, even though they state they will. I had a refund from the sellers for the item, but to return them cost £25, AliExpress said they would refund the shipping cost-they didnt!
User's recommendation: Do not return items that cost more than £5, you won’t get refunded!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWHEN MY ORDER ARRIVE
I think you should consult your seller very well before you allow them to put anything in your website for sale because even what i order since last month uptill now i have not received
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my order I order but I didn’t receive my order I contact many times with seller about refund but still telling me send me more proof I don’t have any proof which proof I had I send them
I placed an order but didn't receive it. The order number is 304437****678670. I have contacted the seller many times, but they didn't issue a refund.
- What you need
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered some goods. Since Feb 5th and I haven't received it I contacted the post and I was told order has been returned to seller
Pissed off and disappointed. Hopefully, the issue will be resolved. I have contacted several times, and there is no solution.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRimborso
- - Refund of €5.65 for order 304967****195734 not received as of 09/03/2025; customer asks for an update; contact luigisarto74@***.com.
Per voi il rimborso è stato effettuato ma invece io non ho ricevuto niente
Buongiorno, il mio rimborso dell'ordine 304967****195734 del 13/02/2025 non mi è ancora arrivato al 09/03/2025. Ho contattato la mia banca e mi hanno confermato che non è ancora arrivato l'importo di euro 5,65.
Potete aggiornarmi sul mio caso? Grazie, luigisarto74@***.com
Preferred solution: Full refund
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDenied a refund!
- - The seller refunded the item.
- - The shipping cost was £25.
- - AliExpress assured a shipping refund before I returned, but it was denied.
I was refunded for the item by the seller, the shipping cost was £25 so before I returned them I informed AliExpress, they ensured me that I would get the shipping cost refunded and so I posted them only to be denied a refund!!!
User's recommendation: Do not expect a shipping refund-you won’t get one!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammer protected and encourged
- - Not recommended to buy items over 50 euro.
- - Sellers may not have the item and AliExpress protects scammers.
- - Refunds can take up to 42 days to cancel.
This app is not recommended for purchasing any item over 50 euro. It is full of scammers and are protected by AliExpress.
You can see in the pictures the seller does not have the item and still AliExpress supports its Chinese scammers and now i have to wait 42 days for order to be cancelled. Aliexpress has a default setting of refund as a bonus. Never ever take that or you will curse yourself because you will become there hostage and there is nothing that you can do.
You have to do shopping or get scammed. Amazon and other platform are far better than aliexpress.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't check out my order
May you please assist me with checking out what's the problem is because it's reaching were it's written confirm order as the image I have sent that's were it's stopping yet I would done everything so may you please assist me I need to check out now.and also know it's done
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