
AliExpress Italy
AliExpress Italy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AliExpress Italy has 1.8 star rating based on 98 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Low prices, Azienda per nulla seria, Cheap.
Cons: 1668, Absurd evidence request, Account not loading to verify id.Recent recommendations regarding this business are as follows: "Not reliable", "Your seller totally scame", "Am not sure please", "Dishurt me ali express", "My order is not delivered".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AliExpress Italy has 1.8 star rating based on 98 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Low prices, Azienda per nulla seria, Cheap.
Cons: 1668, Absurd evidence request, Account not loading to verify id.Recent recommendations regarding this business are as follows: "Not reliable", "Your seller totally scame", "Am not sure please", "Dishurt me ali express", "My order is not delivered".
Most users ask AliExpress Italy for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews











































Order not received want a refund
I haven't received my 10 items order and I've only been refunded for 2 items please explain?
Kind regards
G Duro 0
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Bici non consgento
Ciao, ho un problema. Ho ordinato 2 bici elettriche.
Sono partite pochi giorni fa e io aspettavo il loro arrivo, va bene. 3/4 giorni prima ho scritto una chat. Per favore, aiutate, il mio ordine non è ancora arrivato. Loro hanno detto che il mio ordine è stato consegnato in Ucraina.
Ho detto come è possibile, ho scritto l'indirizzo in Italia. Loro hanno detto che hanno fatto una richiesta via email e 48 ore dopo hanno risposto che non è ancora arrivata la risposta. Il problema ora è restituire i miei soldi. Perché non è colpa mia, ho scritto tutto l'indirizzo correttamente, l'ordine arriva sempre a questo indirizzo, ordino sempre su Aliexpress.
Oggi è arrivato un ordine. Quando pago, arriva l'ordine. Questo ordine l'ho pagato 519 euro, quindi.
Questo ordine non è arrivato. Non sono pochi soldi, sono tanti soldi.
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can find my package and I was ask to contact AliExpress
My package is showing delivery unsuccessful or and incorrect address this is the address I have been using for a long time now I buy this shoe because of my wedding Thant is coming up 11 of December
Preferred solution: Deliver product or service ordered
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order is not delivered
I ordered an electric bike and it has not been delivered yet, even though more than 2 months have passed since then. It is still in transit.
Preferred solution: Full refund
User's recommendation: My order is not delivered
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my order I order but I didn’t receive my order I contact many times with seller about refund but still telling me send me more proof I don’t have any proof which proof I had I send them
I placed an order but didn't receive it. The order number is 304437****678670. I have contacted the seller many times, but they didn't issue a refund.
- What you need
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammer protected and encourged
This app is not recommended for purchasing any item over 50 euro. It is full of scammers and are protected by AliExpress.
You can see in the pictures the seller does not have the item and still AliExpress supports its Chinese scammers and now i have to wait 42 days for order to be cancelled. Aliexpress has a default setting of refund as a bonus. Never ever take that or you will curse yourself because you will become there hostage and there is nothing that you can do.
You have to do shopping or get scammed. Amazon and other platform are far better than aliexpress.
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Verified Reviewer |I can't check out my order
May you please assist me with checking out what's the problem is because it's reaching were it's written confirm order as the image I have sent that's were it's stopping yet I would done everything so may you please assist me I need to check out now.and also know it's done
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Verified Reviewer |Resolved: I ordered for pantografo
I bought a pantograph on my AliExpress application, but I received a piece of rubber which I didn't order.
Preferred solution: I want what I ordered for.THANKS
User's recommendation: Not reliable
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Please I need a refund of all the products I ordered that was not delivered.
I ordered some group of items from aliexpress app on my phone,from italy.clothes,bicycle, clipper and shoes e.t.c on august 2024,almost five month still d products were not delivered to me.money debited from my account almost 1000euros. I have been trying to call your customer care and company still no response.did you know I lost my job because of that electric bicycle you didn't deliver to me.nevermind hope to hear from your management before I charge your company to court for fraud.
- I need my money back asap
Preferred solution: Full refund
User's recommendation: Am not sure please
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Item not recives still waiting 4 months
I give order 20 oct 2024 but item not recived only message is coming arrived custom still has been 4 month am waiting but not resolved my problem not item recived or not refunded
User's recommendation: Dishurt me ali express

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Refund
Hallo
I was order from italy a elictic bicycle 159 euro. I was paid 19 October 2024.
But it was scam with me. They did not send my goods. I also check reviews thay company.
The order show me complete even I didnt find any sms or call. So now I want my money back as soon as possible.
My order id 304323****765659 order & payment complete 19 October 2024 12.41 local time
Please check and confirm me everything thing what happen. Please take action as soon as possible
Thank you
My whats up number 003935****3230
- Jobs
- Consider
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |What I ordered has not arrived and the time they gave me has pass
I ordered a Timberland shoe and the day they gave me for delivery has pass and the shoe has not yet been delivered to me
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Verified Buyer |I didn't receive my package
I have not receive my package because i mistakely enter wrong address, so i want to know which number i will call to talk with one of the delivery people. I am in Italy ( via risorgimento 13 Caltignaga) 28010
User's recommendation: Make sure you control your details before purchasing
Auctions and Marketplaces Expert Talks
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRichiesta rimborso
Salve i miei ordini numero
302743****727984
302697****117984
Vi spiego il problema sono luci fairy light bluetooth LED string
Le luci in questione di entrambi gli ordini non si accendono più il venditore non ha una mail diretta ho contattato il servizio clienti ma non hanno risolto il problema le luci hanno 2 anni di garanzia le ho usate solo 1 mese nel natale scorso e adesso non si accendono più le luci sono state risposte correttamente nella loro confezione originale,quindi chiedo i rimborsi uno di 17.07 euro l'altro di 21.90 euro
Cordiali saluti.
Preferred solution: Full refund
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Verified ReviewerMy parcel not coming and seller not responding
My last date was 14.01 in January, but the seller is not responding. I want a refund.
Your seller is completely a scam. Please, help me refund my money, 677 Euros.
Preferred solution: Full refund
User's recommendation: Your seller totally scame
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No reply my money is not refundable
My experience with aliexpress is very bad,because they took my money from account 1000euros not still been refunded.
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